VNEX • Vietnam Export ("VNEX", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website and marketplace, how we use it, and the choices you have. By using VNEX you agree to the practices described below.
1. Information We Collect
- Account details you provide when you register, such as your name, company name, email address, phone number, and country.
- Business information such as product listings, company profiles, and the messages or quote requests you send to other members.
- Transaction details related to orders, inquiries, and the suppliers or buyers you connect with.
- Technical data such as your IP address, browser type, device information, and the pages you view, collected automatically to keep the service secure and working well.
2. How We Use Your Information
- To create and manage your account and provide the marketplace services.
- To connect buyers with suppliers and to process inquiries, quotes, and orders.
- To send you important service messages, such as confirmations, updates, and security notices.
- To send you marketing or promotional messages where permitted — you can opt out at any time.
- To improve our website, prevent fraud and abuse, and comply with the law.
3. How We Share Information
VNEX is a marketplace, so some information is shared by design. When you send an inquiry or list a product, the relevant business details are shared with the other party so the transaction can take place. We also share information with trusted service providers who help us run the platform (for example hosting, email delivery, and payment processing), and when required by law or to protect our rights and users. We do not sell your personal information.
4. Cookies
We use cookies and similar technologies to keep you signed in, remember your language and region, and understand how the site is used. You can control cookies through your browser settings, though some features may not work properly if they are disabled.
5. Data Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to keep your data safe.
6. Your Rights and Choices
You may access, update, or correct your account information at any time by signing in. You can ask us to delete your account or unsubscribe from marketing messages by contacting us using the details below. We will respond to your request in line with applicable law.
7. Third-Party Links
Our website may contain links to other websites that we do not control. This Privacy Policy does not apply to those sites, and we encourage you to read their privacy policies.
8. Children's Privacy
VNEX is a business-to-business platform intended for use by companies and adults. It is not directed to children, and we do not knowingly collect information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the date below and, where appropriate, notify you. Please review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or your information, please contact us:
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